Order FAQs


I've returned my item. How soon will I receive my refund?

Refunds on returned item(s) will be issued in the same payment form as tendered at the time of purchase and should be appear as a credit in your account within 1 – 2 billing cycles.

How do I return an order?

You can return your item to our Returns Center at the address below: Jarden, Direct to Consumer 303 Nelson Ave Attn: RETURNS Neosho, MO 64850 To ensure prompt processing, we recommend using a trackable shipping method and including a copy of the packing slip or the customer receipt.

Do you have a Money Back Satisfaction Guarantee?

We want you to be 100% satisfied with your purchase. If, for any reason, you are not completely satisfied with your purchase from Jarden Consumer Solutions you may return your item(s) to us within 30 days of receipt for an exchange or refund of the purchase price (less the shipping and handling charges).